FAQ

In this case, you can check the store locator. Here you will likely find a dealer near you who you can contact.

This doesn't happen automatically. If you still want to have this article, you can check the store locator. Here you will surely find a dealer near you that you can contact.

All our prices include 21% VAT.

Shipping is free for orders over €70. For orders under this amount, we charge €4.95.

It will be shipped the next business day. Within the Netherlands, we ship with GLS, which typically takes one day for delivery.

That's very unfortunate. Please contact our service number +31 6 455 86 525, and we will take immediate action to resolve this.

Yes, you can. The fastest way to do this is to return the item and place a new order for the desired item.

International Customers:
For returns, international customers are responsible for returning items at their own cost. An address label will be included with your order for convenience. Please ensure the items are securely packaged and shipped to the provided address.

Dutch Customers:
A GLS return label is included with your order for easy returns. Simply affix the label to the package and drop it off at a GLS location. We recommend retaining proof of shipment until your return has been processed. The nearest GLS pick-up point can be found here.

General Return Guidelines:

• Items must be returned within 30 days of receipt.
• Products should be in their original condition, unworn, and with all tags attached.
• Refunds will be processed within 7-10 business days after the return is received and inspected.

Please contact our customer service team for any questions or assistance regarding returns.

It will be financially processed within 3 days of receipt.